Last updated: 07/02/2026

Welcome to Shop Eminence (“we”, “us”, “our”). By accessing or purchasing from shopeminence.co.uk, you agree to the following Terms & Conditions.

1. Products

We sell genuine Pokémon trading cards and related collectibles. All product descriptions and images are provided to the best of our ability. Trading card condition is subjective; please review listings carefully before purchasing.

2. Authenticity

All products sold by Shop Eminence are guaranteed authentic unless clearly stated otherwise.

3. Pricing

All prices are listed in GBP (£). We reserve the right to change prices at any time. If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.

4. Orders

We reserve the right to refuse or cancel any order, including orders suspected of fraud or misuse.

5. Marketing & Social Media

Shop Eminence uses social media platforms, including TikTok, strictly for marketing and promotional purposes. All purchases are completed exclusively through shopeminence.co.uk. We are not affiliated with or endorsed by TikTok.

6. Intellectual Property

Pokémon and all related trademarks are the property of Nintendo, Game Freak, and The Pokémon Company. Shop Eminence is not affiliated with or endorsed by these companies.

7. Limitation of Liability

We are not responsible for indirect or consequential losses arising from the use of our website or products, except where required under UK law.

8. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Last updated: 07/02/2026

1. Consumer Rights

Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your item, unless an exception applies.

2. Trading Cards & Sealed Products

Due to the nature of collectible trading cards:

Opened booster packs and boxes cannot be returned

Individual cards are non-refundable due to condition or grading expectations, unless faulty or not as described

3. Faulty or Incorrect Items

If you receive an incorrect or faulty item, please contact us within 48 hours of delivery with clear photographs. If approved, a replacement or refund will be offered.

4. Return Conditions

Returned items must be:

Unused

In original packaging

Returned within 14 days of approval

Return postage is the buyer’s responsibility unless the item is faulty.

Last updated: 07/02/2026

1. Dispatch Times

Orders are usually dispatched within 1–3 business days, excluding weekends and bank holidays.

2. Delivery

We currently ship within the UK. Delivery timeframes are estimates and may vary.

3. Responsibility

Once an order has been confirmed as delivered by the courier, responsibility for the package transfers to the customer.

4. Lost or Delayed Parcels

If your order is delayed or lost in transit, please contact us and we will assist where possible.

Last updated: 07/02/2026

Shop Eminence is committed to protecting your privacy and complies with UK GDPR regulations.

1. Information We Collect

We may collect personal information such as:

Name

Email address

Shipping address

Order details

IP address

2. How We Use Your Information

Your data is used to:

Process orders

Provide customer support

Fulfil legal obligations

3. Data Sharing

We only share necessary information with trusted third parties such as payment processors and delivery providers.

4. Data Security

Reasonable measures are taken to protect your personal data.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data.

Privacy enquiries can be sent to: [your contact email]

We use cookies to:

Enable website functionality

Improve performance and user experience

Analyse website traffic

By using our website, you consent to our use of cookies. You can manage cookies via your browser settings.

Customers must be 18 years or older, or have permission from a parent or legal guardian, to make a purchase.